bolt Loyalty and CRM for growing merchants

Keep customers coming back.

Run loyalty, customer records, approvals, messaging, and branch visibility in one system built for real merchant teams.

Get started arrow_forward Merchant sign in Consumer sign in
point_of_sale No POS integration required
storefront Built for branches and frontline teams
wallet One consumer account across participating merchants
Smiling frontline staff using Arova
Frontline friendly Fast capture for owners, managers, and staff
Approval-led control Keep redemptions and loyalty actions accountable
tune Why Arova

Move from scattered loyalty activity to one controlled system.

Less manual tracking. More visibility, cleaner records, and faster day-to-day execution.

Before Arova

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Scattered customer records History lives in staff memory, notebooks, and disconnected tools.
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Weak branch visibility It is harder to compare locations and supervise teams consistently.
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Risky reward handling Approvals and redemptions become slower to trust and harder to review.
bolt

Faster transaction capture

Enroll customers and record transactions quickly without waiting for a POS rollout.

history

Cleaner customer history

Keep balances, consent, activity, and loyalty records in one merchant view.

verified_user

Controlled approvals

Review redemptions and sensitive actions with stronger oversight.

insights

Clearer performance visibility

See what is happening across branches, teams, and reward activity.

dashboard_customize Core capabilities

Everything merchants need to run loyalty properly.

Built for repeat purchases, branch control, and customer visibility.

person_add

CRM and enrollment

Capture customer details, consent, and merchant-level history in one place.

loyalty

Loyalty and rewards

Run earning, tiers, referrals, and reward rules without loose manual tracking.

fact_check

Approval workflows

Give owners and managers better control over redemptions and operational actions.

wallet

Consumer wallet visibility

Customers get one account to view merchant-specific wallets across Arova merchants.

monitoring

Analytics and audit logs

Track branch performance and operational activity with better accountability.

sms

SMS campaigns with discipline

Run reactivation pushes, reward announcements, and targeted outreach with spend visible and controlled.

hub Product view

See the operating system behind the loyalty program.

One place for CRM, approvals, campaign activity, transactions, and branch visibility.

check_circle Branch-aware roles
check_circle Ledger-backed loyalty
check_circle Approval workflows
Arova dashboard showing merchant operations
deployed_code How it works

Get live quickly. Add structure as you grow.

01

Set up your business and branches

Create the account, add branches, and assign owners, managers, or staff.

02

Enroll customers and record transactions

Capture purchases and start building customer history right away.

03

Track rewards, approvals, and campaigns

Run loyalty operations from one system with clearer visibility and control.

campaign Loyalty marketing

Run loyalty rewards and SMS marketing from the same operating system.

Launch paid-plan SMS campaigns for offers, dormant-customer win-backs, reward announcements, and follow-ups without exporting customer lists into disconnected tools.

Keep marketing tied to customer and loyalty context.

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Promotions and seasonal pushes Reach the right customers when you need footfall, launches, or limited-time offers.
workspace_premium
Reward and tier announcements Send milestone, balance, and loyalty-value messages from the same system that tracks the program.
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Reactivation and win-back campaigns Reconnect with quiet customers before they disappear into another brand's routine.
One app, fewer handoffs

No separate CRM export or SMS spreadsheet workflow.

Enrollment, customer history, loyalty actions, and campaign execution stay connected in one system.

Paid growth lever

SMS campaigns are reserved for paid plans.

Free gets in-app engagement only. Paid plans unlock customer outreach capacity as the business grows.

payments Pricing

Start free. Scale capacity when the business demands it.

Free covers lean in-app loyalty operations. Paid plans unlock more branches, customers, team capacity, and SMS growth tools.

Free For getting started
GHS 0 /month

1 branch, 1 team user, 50 active customers/month.

Monthly plan.

  • 1 branch
  • 50 active customers/month
  • 1 team user
  • 0 SMS/month (paid plans unlock campaigns)
  • Core loyalty ops, consumer portal, and in-app notifications
Get started
Launch For single-branch operators
GHS 169 /month

1 branch, 5 team users, 1,500 active customers/month.

Billed monthly.

  • 1 branch
  • 1,500 active customers/month
  • 5 team users
  • 250 SMS/month
  • Campaign SMS, referrals, tiers, and custom customer fields
Get started
Most popular
Growth For growing branch networks
GHS 299 /month

Up to 5 branches, 20 team users, 7,500 active customers/month.

Billed monthly.

  • Up to 5 branches
  • 7,500 active customers/month
  • 20 team users
  • 1,000 SMS/month
  • Campaign SMS with manager-friendly controls and multi-branch analytics
Get started
Scale For larger multi-branch operations
GHS 649 /month

Up to 10 branches, 75 team users, 30,000 active customers/month.

Billed monthly.

  • Up to 10 branches
  • 30,000 active customers/month
  • 75 team users
  • 3,000 SMS/month
  • Largest public capacity for teams, customers, and SMS campaigns
Get started
table_chart Plan comparison

See exactly what changes as your plan grows.

Compare the four self-serve plans side by side across capacity, core product access, and advanced growth features.

Feature Free For getting started Launch For single-branch operators Growth For growing branch networks Scale For larger multi-branch operations
Capacity
Monthly price GHS 0 GHS 169 GHS 299 GHS 649
Annual billing Not available GHS 139/mo GHS 269/mo GHS 619/mo
Branches 1 branch 1 branch Up to 5 branches Up to 10 branches
Team users 1 team user 5 team users 20 team users 75 team users
Active customers / month 50 1,500 7,500 30,000
Included SMS / month 0 250 1,000 3,000
Core product
CRM and enrollment check_circle Included check_circle Included check_circle Included check_circle Included
Loyalty and rewards check_circle Included check_circle Included check_circle Included check_circle Included
Approval workflows check_circle Included check_circle Included check_circle Included check_circle Included
Consumer portal check_circle Included check_circle Included check_circle Included check_circle Included
In-app notifications check_circle Included check_circle Included check_circle Included check_circle Included
Advanced features
Referrals cancel Not included check_circle Included check_circle Included check_circle Included
Loyalty tiers cancel Not included check_circle Included check_circle Included check_circle Included
Custom customer fields cancel Not included check_circle Included check_circle Included check_circle Included
Campaign SMS cancel Not included check_circle Included check_circle Included check_circle Included
Multi-branch analytics cancel Not included check_circle Included check_circle Included check_circle Included
Audit logs cancel Not included check_circle Included check_circle Included check_circle Included
quiz FAQ

Questions merchants ask before getting started.

No. Merchants can get started without waiting for a POS integration project.
Yes. Customers use one Arova account to view separate merchant wallets in one place.
Yes. Owners, managers, and staff can work with branch-aware access and controls.
Reward actions can move through approval workflows so merchants have better oversight.
Arova uses in-app notifications by default. Paid plans unlock SMS campaigns and higher messaging capacity when merchants need direct outreach.
Yes. Start free, then move up as branches, customers, team size, and messaging needs grow.
rocket_launch Ready to start

Choose your path and get moving with Arova.

Whether you are running the business or collecting rewards, the fastest next step starts here.

Get started Merchant sign in